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Airbnb ratings, made honest.
Almost every Airbnb listing is rated 4.5 or more, so the stars rarely help you choose. TrustBnB re-grades each listing against the rest of its city, on the full 1–5 scale, right on Airbnb.
Typical large city, 50 reviews
The problem
On Airbnb, every stay is excellent.
Guests rarely give less than five stars, so ratings pile up at the top of the scale. A 4.85 sounds great, until you learn that in a typical big city, a third of the listings do better. And a 4.70, which still looks very good, is in the bottom quarter.
The information is there; it's just squeezed into the last few tenths of a star. TrustBnB spreads it back out.
Airbnb listings rated 4.5 or 5 stars
95%
TripAdvisor places rated 4.5 or 5 stars
30%
Source: Zervas, Proserpio & Byers, A first look at online reputation on Airbnb, where every stay is above average, Marketing Letters (2021).
What you get
Scores that tell listings apart, where you already look.
Search results
Every rating on the results page becomes a TrustBnB badge: the score, its tier, and a star filled to match.
Listing pages
A panel under the title explains the score, and Airbnb's own rating numbers switch to TrustBnB's, highlighted in lime.
One-click popup
A status light shows TrustBnB is working. Switch it off, show both ratings, or check any rating by hand.
How it works
Three steps, done in your browser.
Weigh the reviews
A 5.0 from 3 guests counts for less than a 4.95 from 300. Ratings with few reviews are pulled towards the city's average.
Rank it in its city
TrustBnB works out what share of the city's listings this one beats, from data on hundreds of thousands of listings.
Re-grade on 1–5
That rank becomes a score on a scale people actually use from top to bottom, like TripAdvisor's.
Private by design
Nothing leaves your browser.
The rating data ships inside the extension, and every score is computed on your device. TrustBnB has no account, no analytics and no tracking, and it doesn't send what you browse anywhere.
- Works offline, on every Airbnb country site
- No account, no sign-up
- No analytics, no ads
- Open data from Inside Airbnb
Questions
Good to know
Is TrustBnB free?
Yes. There's no account, no ads and nothing to pay. See the roadmap for what's coming next.
Why is a 4.9 listing only "Fine"?
Because in many cities, plenty of listings are rated even higher with as many reviews. TrustBnB tells you where a listing stands among its neighbours, not whether guests liked it: most of them did.
Does it work in my city?
It works on every Airbnb site. In the 44 cities TrustBnB has data for, from Amsterdam to Tokyo, listings are compared with their own city. Elsewhere they're compared with all of those cities together.
Does it change anything on Airbnb?
Only what you see in your own browser. Bookings, prices and the page itself work exactly as before, and you can switch TrustBnB off from its popup at any time.
Is TrustBnB made by Airbnb?
No. TrustBnB is an independent project and is not affiliated with Airbnb.